Cheetah Support Online

Need some directions?

It’s important to us to answer any questions you have, whether it’s something about our products, the database or our company. We’ve looked into the questions we get asked most often and have covered them on this page.

You can type in your question in the search box opposite, or if you prefer have a look at the most popular questions below.


Be first to receive email alerts about updates and special offers

Would you like to be first to hear about Trinity 3.0 database updates and special offers from Cheetah, as well as getting our newsletters?

Then just confirm a few details and you’ll be part of our Cheetah priority service. We promise to only send relevant information. Click to register or change your preferences.

Have a look at some of our previous newsletters to see what you’ll get.

How to videos

Please click on the left and right arrows within the video for more tutorials.

User manuals

C550 quick start guide
C150 quick start guide
C50 user manual

Message us

If you still can’t find the answer by using the Search box above, you can request email support:

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Your question(s)

Live support access

We can arrange to remotely connect to your PC via a secure connection to provide direct help.
Remote support